Terms and Conditions
ACHIEVA HEALTH
Last Updated: April 2026
1. Introduction
Welcome to ACHIEVA HEALTH. These Terms and Conditions govern your use of our website, services, and any interactions with our clinics, programs, and healthcare providers.
By accessing this website or using our services, you agree to comply with and be bound by these Terms. If you do not agree, you should not use this website or our services.
2. About ACHIEVA HEALTH
ACHIEVA HEALTH provides physiotherapy, rehabilitation services, adult day programs, and in-home care services across Ontario.
All services are delivered by or under the supervision of regulated healthcare professionals.
3. Medical Disclaimer
The content on this website is provided for general informational purposes only and does not constitute medical advice.
- Information is not a substitute for professional medical consultation, diagnosis, or treatment
- Always consult a qualified healthcare provider regarding any medical condition
- Do not delay seeking care based on website content
Use of this website does not establish a patient-provider relationship.
4. Eligibility and Use of Services
- You are at least 18 years of age or have guardian consent
- You provide accurate and complete information
- You use services for lawful purposes only
Certain services may require eligibility screening, including those potentially covered under provincial programs such as OHIP.
5. Appointments and Cancellations
Appointments may be scheduled online, by phone, or in person.
Cancellation Policy:
- Minimum 24 hours' notice required
- Late cancellations or missed appointments may be subject to a fee
ACHIEVA HEALTH reserves the right to reschedule appointments due to provider availability or unforeseen circumstances.
6. Payments and Fees
- Payment is due at time of service unless otherwise specified
- Some services may be partially or fully covered by insurance or government programs
- Patients are responsible for verifying their coverage
We reserve the right to update pricing at any time without prior notice.
7. Adult Day Program and Specialized Services
- Initial assessment and intake screening may be required
- Medical clearance may be required where applicable
- Participants must comply with program guidelines
ACHIEVA HEALTH reserves the right to modify or discontinue programs at any time.
8. In-Home and Community-Based Care
For in-home services:
- A safe and accessible environment must be provided
- Missed visits without notice may incur fees
Community clinic services are provided at designated locations and may vary by site.
9. Privacy and Personal Information
We are committed to protecting your privacy in accordance with applicable laws, including Ontario’s Personal Health Information Protection Act (PHIPA).
- Information is used for care delivery, communication, and operations
- Information is not shared without consent unless required by law
10. Website Use
- No unlawful or fraudulent use
- No unauthorized access attempts
- No interference with website functionality
We reserve the right to restrict access if these terms are violated.
11. Intellectual Property
All content on this website is the property of ACHIEVA HEALTH unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.
12. Third-Party Links
This website may contain links to third-party websites. ACHIEVA HEALTH is not responsible for their content or privacy practices.
13. Limitation of Liability
To the fullest extent permitted by law, ACHIEVA HEALTH shall not be liable for any indirect, incidental, or consequential damages arising from use of the website or services.
14. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
15. Governing Law
These Terms are governed by the laws of the Province of Ontario and applicable Canadian laws.
16. Contact Information
ACHIEVA HEALTH
Contact
355 Eglinton Ave., Toronto, ON M4P 1M5
(416) 489-8888
info@achievahealth.ca
17. Online Forms and Submissions
- You consent to being contacted by ACHIEVA HEALTH
- Submission does not guarantee service eligibility
- Information is used for intake and routing purposes